We use the finest materials and workmanship to provide our customers with the highest quality biothane or beta product possible. However, if you are unhappy with the quality, materials, workmanship or design of any standard product you receive, it may be returned for store credit or replacement. The merchandise must be new, in resalable condition and returned to us freight prepaid within ten days of receipt of goods. A return authorization must be obtained prior to any return.

Customer education of function, fit and construction, is an added bonus horsemen look for when choosing our tack.

Items such as Toklat saddle pads are non returnable because Toklat considers all saddle pads custom orders. Other Toklat products including the Irideion line of clothling, Equipedic, Tipke, EasyCare, etc. items may be returned for store credit at our discretion.